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TERMS & CONDITIONS

Welcome to the website of Ultraceuticals (site). The site is owned and operated by Ultraceuticals Pty Limited (ABN 55 080 758 201). References in these Terms and Conditions (T&Cs), our Privacy Policy and our Shipping Policy to “we”, “us” and “Ultraceuticals” mean Ultraceuticals Pty Limited.

Please read these T&Cs carefully before using this site. For the avoidance of doubt, you do not need to create an account to be bound by these T&Cs. Your very use of this site constitutes your agreement to these T&Cs. If you do not agree to any of the provisions contained in these T&Cs, you should not use this site. We may change these T&Cs at any time without notifying you. By continuing to use this site, you agree to the amended T&Cs.

You must not:

  1. Use the site for anything that is illegal or infringes someone else’s rights.
  2. Post or send any material via the site which harms anyone else or use the site to send unsolicited messages.
  3. In any way tamper with the site or transmit any viruses via the site.
  4. Link to this site or any part of this site in a way that damages or takes advantage of our reputation, including but not limited to:

(a)           in a way to suggest or imply that you have any kind of association or affiliation with us, or approval or endorsement from us when there is none; or

(b)          in a way that is illegal, unfair or misleading.

We do not warrant that the site will be available at all times or without disruption or that the website or the website serverarefree of viruses or any other harmful components.

APPLICABLE LAW AND JURISDICTION 

Ultraceuticals is incorporatedin,and operates from, New South Wales, Australia. All purchases are subject to the laws of the Commonwealth of Australia, and where applicable the laws of New South Wales. By using this site, you submit to the jurisdiction of the courts of New South Wales and Australia and agree that any legal action will only be commenced in these forums.

PRODUCT ORDERS

All prices and availability of the products listed on the site are subject to change without notice. All prices and fees listed on the site are in Australian Dollars (AUD). If for any reason a price listed on the site is incorrect, whether due to an error by us, information received from a supplier or for any other reason, we have the right to refuse or cancel any order made at the incorrect price, even if the order has been successfully submitted and payment has been made.  In the event that payment has been made for the purchase and the order has been cancelled, we will refund the full amount of the incorrect price paid within a reasonable period of time.

Products purchased from our site are for personal use only and must not be resold without our express consent. By purchasing products from our site, you agree that you will not resell any products, including any part of a product. We reserve the right, with or without notice, to cancel or reduce the quantity of any order to be filled or products or services to be provided to you that we believe, in our sole discretion, may result in the violation of our Terms and Conditions.

ACCOUNT ACCESS

To place orders and access some features of the site, you must register an account with us. To register an account, you must:

(a)           give us accurate and current personal information including your name, address, and a valid email address; and

(b)          be at least 18 years old and have the capacity to enter into a legally binding agreement with us.

By creating an account, you agree that you will keep your account details, such as your password, confidential, and not provide these details to any other person. You take full responsibility for all activity that occurs under your account. We are not responsible for any loss or damage resulting from your non-compliance with these terms. All information that you provide to us will be used in accordance with our privacy policy. If you become aware of any loss of your username orpassword,or believe there has been unauthorised access to your username and password, please contact us immediately. We reserve the right to cancel or change the details of your account at any time.

PAYMENT & ORDER CONFIRMATION 

Ultraceuticals is under no obligation to ship any goods ordered until payment for those goods has been received in full.  In the event that requested goods are unavailable, Ultraceuticals may cancel the transaction and provide a full refund. All orders placed are an offer of purchase and are subject to acceptance by Ultraceuticals. If an order is not accepted, a full refund will occur at the earliest possible convenience. Ultraceuticals reserves the right to refuse an offer for any reason, and to refuse any order that it reasonably believes is for the purpose of resale. All prices listed are inclusive of any applicable Australian goods and services tax.

INTERNATIONAL CUSTOMS CHARGES/RESTRICTIONS OF SALE

Ultraceuticals is not responsible forcustomcharges. Restrictions resulting from the importation of certain goods vary from country to country. The purchaser remains responsible for all such charges and fees incurred. 

CONCLUSION OF TRANSACTION

The agreement for sale is concluded only when goods are handled over to the designated carrier.

LOST OR DAMAGED GOODS 

If your order is lost or damaged in transit, please contact us so that we may assist you. Wherever possible, we will work with the courier in an attempt to resolve your issue.  

ALLERGIC REACTIONS 

It is always important to use products as directed on the label. In the unlikely event that your skin becomes irritated or shows signs of an allergic reaction, please stop using the product immediately and contact us on 1800 355 890 to speak to one of our skin therapists. If our skin therapist identifies that the product purchased caused a skin reaction, we will exchange the item for another product. 

REVIEWS/CONTENT POSTED ON OUR PLATFORMS

By submitting a rating or review to Ultraceuticals or by posting any content (including, but not limited to, communications, comments, texts, photographs, videos, sound, music, graphics, suggestions, ideas, reviews, ratings, code or any other data or materials, collectively referred to as “Content”) on our website or any of our social media platforms (including, but not limited to, Facebook, Instagram, Twitter or YouTube), you agree to be bound by these T&Cs. Please do not submit any content if you do not fully agree with these T&Cs.

By submitting any content to Ultraceuticals, or posting on our website or social media platforms, you represent and warrant that:

  • you are the sole author and owner of the intellectual property rights thereto;

  • all “moral rights” that you may have in such content have been voluntarily waived by you;

  • all content that you post is accurate;

  • you are at least 13 years old; and

  • use of the content you supply does not violate these T&Cs and will not cause injury to any person or entity.

You further agree and warrant that you shall not submit any content:

  • that is known by you to be false, inaccurate or misleading;

  • that infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;

  • that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);

  • that is, or may reasonably be considered to be, defamatory, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;

  • for which you were compensated or granted any consideration by any third party;

  • that includes any information that references other websites, addresses, email addresses, contact information or phone numbers; or

  • that contains any computer viruses, worms or other potentially damaging computer programs or files.

You agree to indemnify and hold Ultraceuticals (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers) harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable legal fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.

For any content that you submit, you grant Ultraceuticals a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at Ultraceuticals’ sole discretion. We reserve the right to change, condense or delete any content on our website or social media platforms that we deem, in our sole discretion, to violate any provision of these T&Cs. Ultraceuticals does not guarantee that you will have any recourse through Ultraceuticals to edit or delete any content you have submitted. Ultraceuticals reserves the right to remove or to refuse to post any submission for any reason. You acknowledge that you, and not Ultraceuticals, are solely responsible for the contents of the submitted content (whether edited by us or not). None of the content that you submit shall be subject to any obligation of confidence on the part of Ultraceuticals, its agents, subsidiaries, affiliates, partners orthird partyservice providers and their respective directors, officers and employees.

THIRD PARTY LINKS 

This site may contain links to other websites from time to time, which we do not control. Ultraceuticals is not responsible for the content of those websites. Although we would typically approve of the content contained in those websites, we do not endorse, provide any warranty or take any responsibility for any aspect of those websites or their content. The links to those websites are provided for convenience only and may not remain current. You use them entirely at your own risk. 

ADVICE AND INFORMATION 

The advice and information contained within this siteisof a general nature and is not intended to constitute or replace professional advice for individual or specific conditions. Whist we make every effort to ensure that the information contained within this site is correct, we take no responsibility for any loss or damage arising from its use.

LIMITATION OF LIABILITY

You agree that to the maximum extent permitted by law we will not be liable to you for any loss or damage in connection with any goods or services we provide to you including your use of this site and the products you order on this site. To the maximum extent permitted by law, you hereby release and forever waive all claims that you may have against us or our officers, directors, employees, or agents for any loss or damage you may sustain in connection with your use of this site and the products you order on this site.

Where a warranty is implied by law in relation to our provision of goods or services to you which may not be excluded, then to the extent permitted by law, our liability for breach of the warranty will, at our option, be limited to the supply of the goods or services again or (where applicable) having them repaired or replaced; or paying the cost of having them supplied again, repaired or replaced.

INDEMNITY

We rely on you to comply with these T&Cs. You agree to indemnify us for all losses, expenses, damages and costs, including legal fees, resulting from any violation of these T&Cs. You also agree to indemnify us from and against all actions, claims, suits, demands, damages, liabilities, costs or expenses arising out of your use of this site. 

COPYRIGHT 

Ultraceuticals, unless otherwise stated, owns (or has a licence to use) all content on this site and in any of our e-newsletters, including trademarks, text, icons, audio and graphics, which are protected by copyright law. You must not publish, distribute, extract, re-utilise or reproduce any material contained either on this site or in any of our e-newsletters without our prior written permission. Content that we posttoFacebook or Instagram may be shared without our prior consent, but it must not be modified or altered in any way. You acknowledge that any breach by you of this paragraph may cause damage to us which cannot adequately be remedied by damages and that if you breach or act in a way which threatens to breach this paragraph, we may seek injunctive relief against you.

PRIVACY POLICY

Please see our Privacy Policy here: http://www.ultraceuticals.com/privacy-policy/  

SHIPPING & DELIVERY POLICY

Please see our Shipping & Delivery Policy here: http://www.ultraceuticals.com/shipping/

 

CURRENT OFFERS

ULTRA DERMA ROLLER NEEDLING SYSTEM GIVEAWAY - SEPTEMBER - CLOSED

(a) Sponsor: This contest is sponsored and conducted by Ultraceuticals Pty Ltd ABN 55 080 758 201 (Ultraceuticals or Us, We).
(b) The rules: by entering this contest, you accept the terms and conditions of these rules and agree to be bound by them. The contest and these rules are subject to all applicable laws and regulations and codes of conduct, and are void where prohibited or restricted by law.
(c) Instagram not responsible: If you enter this competition, you completely release Instagram in relation to this competition, and you acknowledge that this competition is no way sponsored, endorsed or administered by or associated with Instagram. 
(d) Who can enter: This contest is open only to individuals who: 
     (1) are legal or permanent residents of Australia or New Zealand; and
     (2) are at least eighteen (18) years of age and have reached the age of majority in their country, state or territory of residence at the time of entry.
Persons who are directors, officers, agents or employees of Ultraceuticals (or their respective advertising and promotional agencies) or members of their respective immediate families or persons living in the same household are not eligible to enter.
(e) Time period for the contest: the contest will run from 25th of September 2019 to 11:59pm 30th September 2019 or until such earlier time nominated by Ultraceuticals. We are not responsible for any changes to availability of the Instagram services that might interfere with the contest, including any changes to Instagram’s policies about competitions.
(f) How do you enter:
     (1) You need an Instagram account;
     (2) You submit entries by commenting once on the specified competition post on the Ultraceuticals official Instagram page, explaining about your journey with skincare in approximately 25 words or less.

(h) When will Ultraceuticals not accept an entry: 
     (1) Only entries that are submitted through our website during the contest period will be considered. The Instagram database clock will be the official timekeeper for this competition.
     (2) We can refuse to accept or disqualify entries if: 
(A) the entry and any tag on it includes inappropriate, offensive or otherwise derogatory language or information, or which we think violates these Rules, the terms of service and privacy policy of Instagram, or infringes, misappropriates or violates any rights of a third party including copyright, confidentiality or any right of privacy or publicity or is otherwise inappropriate for inclusion in the contest; 
(B) it does not comply with Instagram’s policies
(C) the entry does not meet the competition rules, or is incomplete or incomprehensible

(D) If we suspect or have been informed the entry contains in whole or in part, obscene, defamatory, libellous, threatening, pornographic, profane, lewd, violent, illegal, fraudulent, graphic or vulgar content, slander, nudity, violates any other party’s proprietary rights, promotes hatred, otherwise gives rise to a criminal offence or civil liability on the part of any person or entity, or that is otherwise unlawful or in contravention of applicable laws and regulations or is otherwise deemed by us, in our sole and absolute discretion, to be offensive or inappropriate or inconsistent with the spirit or theme of the contest or with the Ultraceuticals brand.
(i) How many winners are there: there is one winner at the end of the contest period, Ultraceuticals will select the winning entry and notify the winner via direct message via the account they commented with.

(j) How will the winning entry be chosen: Ultraceuticals will review the entries at the end of the contest period on the basis of whether the entries are eligible, and from the complying entries, will choose a winning entry at random. This is a contest of skill, and chance plays no part in determining the winner. Ultraceuticals’ decision about entry eligibility, compliance or winning, is final. Ultraceuticals may decide that no entry wins. 
(k) What does a winning entry win:  
     (1) The winner will receive a prize pack that includes the Ultra Derma Roller Needling System 0.2mm.

    (2) You must accept the prize as is, and it cannot be exchanged for cash or combined with any other Ultraceuticals contest or offer. No rain checks will be provided. No refund or compensation of any costs or expenses incurred by you will be made and all expenses related to or incidental to receipt by you of the prize, including taxes, will be your responsibility. 
(l) When will the winner be notified: The winner will be notified within 30 hours after the contest period ends.  If we notify you that you are a winner of the contest, and you do not contact us within 48 hours, you forfeit your prize and an alternate winner may be selected. If you are the winner, you must redeem your prize by 31 January 2020 and if you do not do so completely by that date, any remaining balance will be forfeited.
(m) What can Ultraceuticals use the entries for: you agree that by submitting an entry to the contest you grant us a non-exclusive, worldwide, transferable, perpetual and irrevocable licence to use, copy and exploit the photographs for marketing and promotional purposes, including reproduction in social media, online, electronic, print, TV, cinematographic film and any other medium, for employee training and publicity purposes, and that this licence continues indefinitely and you cannot revoke it. You also consent to us using the photograph and caption together with other content (including other photographs, graphics, text), changing the colour and format and otherwise editing it so that we can use your entries for those purposes. 
(n) Contacting you and privacy: as a condition of entering the contest, you consent to us giving your name, address and other personally identifying information, and you also consent to the disclosure of your image, your caption and skin treatment information, to us, and by us to third parties, including Instagram, for the purpose of this contest, the uses set out in these terms and conditions and complying with applicable laws, regulations and codes. We will use that personal information in accordance with our privacy policy: https://www.ultraceuticals.com/privacy-policy/. Such third parties may use that information for their own purposes in accordance with their privacy policies and we do not have to ensure that they comply with Australian privacy requirements.
(o) Further documentation: we may ask you to sign further documentation to better reflect the consents and licences that you give to us under these rules and you agree to do that.
(p) Protecting Ultraceuticals: to the maximum extent permitted by law, you indemnify Ultraceuticals against all claims, demands, actions, causes of action, damages, liabilities, costs, losses and expenses without limitation, including as may be related to invasion of privacy, infringement of any person’s rights of publicity or personality, defamation, libel, slander or any other personal, moral or property rights in any way arising out of your participation in the contest, including use by us (or other persons permitted by these rules) of any photograph submitted by you as an entry to the contest. 
(q) Your rights: Nothing in these rules is intended to exclude, restrict or modify any right which you may have under any law (including the Australian Consumer Law (‘ACL’), any consumer guarantees relating to goods or services under the ACL and applicable New Zealand consumer legislation, including but not limited to the Consumer Guarantees Act 1993 and the Fair Trading Act 1986) which may not be excluded, restricted or modified by agreement (‘Your Consumer Rights’). Subject to Your Consumer Rights, to the maximum extent permitted by law, we (and Instagram) are not liable for any loss or damage however caused (including by negligence), suffered or incurred in connection with the promotion or the prize. To the maximum extent permitted by law, any condition or warranty which would be implied by law into these terms and conditions is excluded. These terms and conditions are governed by and will be construed in accordance with the law of New South Wales, Australia.
(r) Questions: if you have any questions about this contest, you can contact us at 1800 355 890 (Australia) or 0800 445 684 (New Zealand).

 

RVR90 SETS - NEW PRICE

Now available at a new price for a limited time. While stocks last. Cannot be redeemed for other products or cash.

COMPLETE BEAUTY - ENDED

Purchase any Ultra CC Powder Pure Mineral Foundation and receive a bonus Ultra Protective Antioxidant Complex.

In one transaction. One per customer. While stocks last. Cannot be redeemed for other products or cash.

YOUR MUST HAVE - OUR NO.1 SERUM (ULTRA B2 HYDRATING SERUM PROMOTION) - AUGUST 2019 - AUSTRALIA ONLY - ENDED

For a limited time, enjoy a special offer on our best-selling Ultra B2 Hydrating Serum 30ml for AUD$50 (valued at AUD$95) when you buy any 2 Ultraceuticals products. In one transaction. One per customer. While stocks last. Not to be used with any other offer. Excludes Sets. Promotion now available in Australia only.

Super Serum Set – Giveaway - CLOSED

(a) Sponsor: This contest is sponsored and conducted by Ultraceuticals Pty Ltd ABN 55 080 758 201 (Ultraceuticals or Us, We).
(b) The rules: by entering this contest, you accept the terms and conditions of these rules and agree to be bound by them. The contest and these rules are subject to all applicable laws and regulations and codes of conduct, and are void where prohibited or restricted by law.
(c) Instagram not responsible: If you enter this competition, you completely release Instagram in relation to this competition, and you acknowledge that this competition is no way sponsored, endorsed or administered by or associated with Instagram. 
(d) Who can enter: This contest is open only to individuals who: 
     (1) are legal or permanent residents of Australia or New Zealand; and
     (2) are at least eighteen (18) years of age and have reached the age of majority in their country, state or territory of residence at the time of entry.
Persons who are directors, officers, agents or employees of Ultraceuticals (or their respective advertising and promotional agencies) or members of their respective immediate families or persons living in the same household are not eligible to enter.
(e) Time period for the contest: the contest will run from 26th of July 2019 to 11:59pm 30th July 2019 or until such earlier time nominated by Ultraceuticals. We are not responsible for any changes to availability of the Instagram services that might interfere with the contest, including any changes to Instagram’s policies about competitions.
(f) How do you enter:
     (1) You need an Instagram account;
     (2) You submit entries by signing up to our email newsletter database that can be accessed via our website www.ultraceuticals.com.au
(h) When will Ultraceuticals not accept an entry: 
     (1) Only entries that are submitted through our website during the contest period will be considered. The Instagram database clock will be the official timekeeper for this competition.
     (2) We can refuse to accept or disqualify entries if: 
(A) the entry and any tag on it includes inappropriate, offensive or otherwise derogatory language or information, or which we think violates these Rules, the terms of service and privacy policy of Instagram, or infringes, misappropriates or violates any rights of a third party including copyright, confidentiality or any right of privacy or publicity or is otherwise inappropriate for inclusion in the contest; 
(B) it does not comply with Instagram’s policies
(C) the entry does not meet the competition rules, or is incomplete or incomprehensible

(D) If we suspect or have been informed the entry contains in whole or in part, obscene, defamatory, libellous, threatening, pornographic, profane, lewd, violent, illegal, fraudulent, graphic or vulgar content, slander, nudity, violates any other party’s proprietary rights, promotes hatred, otherwise gives rise to a criminal offence or civil liability on the part of any person or entity, or that is otherwise unlawful or in contravention of applicable laws and regulations or is otherwise deemed by us, in our sole and absolute discretion, to be offensive or inappropriate or inconsistent with the spirit or theme of the contest or with the Ultraceuticals brand.
(i) How many winners are there: there is one winner at the end of the contest period, Ultraceuticals will select the winning entry and notify the winnervia email notification to their subscribed email address. 
(j) How will the winning entry be chosen: Ultraceuticals will review the entries at the end of the contest period on the basis of whether the entries are eligible, and from the complying entries, will choose a winning entry at random. This is a contest of chance, and skill plays no part in determining the winner. Ultraceuticals’ decision about entry eligibility, compliance or winning, is final. Ultraceuticals may decide that no entry wins. 
(k) What does a winning entry win:  
     (1) The winner will receive a prize pack that includes the Super Serum Set.

    (2) You must accept the prize as is, and it cannot be exchanged for cash or combined with any other Ultraceuticals contest or offer. No rain checks will be provided. No refund or compensation of any costs or expenses incurred by you will be made and all expenses related to or incidental to receipt by you of the prize, including taxes, will be your responsibility. 
(l) When will the winner be notified: The winner will be notified within 30 hours after the contest period ends.  If we notify you that you are a winner of the contest, and you do not contact us within 48 hours, you forfeit your prize and an alternate winner may be selected. If you are the winner, you must redeem your prize by 31 January 2020 and if you do not do so completely by that date, any remaining balance will be forfeited.
(m) What can Ultraceuticals use the entries for: you agree that by submitting an entry to the contest you grant us a non-exclusive, worldwide, transferable, perpetual and irrevocable licence to use, copy and exploit the photographs for marketing and promotional purposes, including reproduction in social media, online, electronic, print, TV, cinematographic film and any other medium, for employee training and publicity purposes, and that this licence continues indefinitely and you cannot revoke it. You also consent to us using the photograph and caption together with other content (including other photographs, graphics, text), changing the colour and format and otherwise editing it so that we can use your entries for those purposes. 
(n) Contacting you and privacy: as a condition of entering the contest, you consent to us giving your name, address and other personally identifying information, and you also consent to the disclosure of your image, your caption and skin treatment information, to us, and by us to third parties, including Instagram, for the purpose of this contest, the uses set out in these terms and conditions and complying with applicable laws, regulations and codes. We will use that personal information in accordance with our privacy policy: https://www.ultraceuticals.com/privacy-policy/. Such third parties may use that information for their own purposes in accordance with their privacy policies and we do not have to ensure that they comply with Australian privacy requirements.
(o) Further documentation: we may ask you to sign further documentation to better reflect the consents and licences that you give to us under these rules and you agree to do that.
(p) Protecting Ultraceuticals: to the maximum extent permitted by law, you indemnify Ultraceuticals against all claims, demands, actions, causes of action, damages, liabilities, costs, losses and expenses without limitation, including as may be related to invasion of privacy, infringement of any person’s rights of publicity or personality, defamation, libel, slander or any other personal, moral or property rights in any way arising out of your participation in the contest, including use by us (or other persons permitted by these rules) of any photograph submitted by you as an entry to the contest. 
(q) Your rights: Nothing in these rules is intended to exclude, restrict or modify any right which you may have under any law (including the Australian Consumer Law (‘ACL’), any consumer guarantees relating to goods or services under the ACL and applicable New Zealand consumer legislation, including but not limited to the Consumer Guarantees Act 1993 and the Fair Trading Act 1986) which may not be excluded, restricted or modified by agreement (‘Your Consumer Rights’). Subject to Your Consumer Rights, to the maximum extent permitted by law, we (and Instagram) are not liable for any loss or damage however caused (including by negligence), suffered or incurred in connection with the promotion or the prize. To the maximum extent permitted by law, any condition or warranty which would be implied by law into these terms and conditions is excluded. These terms and conditions are governed by and will be construed in accordance with the law of New South Wales, Australia.
(r) Questions: if you have any questions about this contest, you can contact us at 1800 355 890 (Australia) or 0800 445 684 (New Zealand).

AGELESS BEAUTY - HYDRATION & PROTECTION KIT JULY 2019 - ENDED

For a limited time receive your Hydration & Protection Kit valued at $81, when you purchase any 2 Ultraceuticals products* or receive an A-Zyme treatment peel. *One product being from the Ultra A Perfecting Range. Excludes sets. One gift per customer. While stocks last. Not to be used with any other offer.

Skin 'Care' Pillow Case - ENDED

For a limited time purchase any two full-size products and recieve a Skin 'Care' Pillow Case in store or online by using the code SLEEP19 at the checkout. In one transaction. One per customer. While stocks last. Not sold individually. 1 pillow case in a pack.

Ultra C10+ Firming Serum – Giveaway - ENDED

(a) Sponsor: This contest is sponsored and conducted by Ultraceuticals Pty Ltd ABN 55 080 758 201 (Ultraceuticals or Us, We).
(b) The rules: by entering this contest, you accept the terms and conditions of these rules and agree to be bound by them. The contest and these rules are subject to all applicable laws and regulations and codes of conduct, and are void where prohibited or restricted by law.
(c) Instagram not responsible: If you enter this competition, you completely release Instagram in relation to this competition, and you acknowledge that this competition is no way sponsored, endorsed or administered by or associated with Instagram. 
(d) Who can enter: This contest is open only to individuals who: 
     (1) are legal or permanent residents of Australia or New Zealand; and
     (2) are at least eighteen (18) years of age and have reached the age of majority in their country, state or territory of residence at the time of entry.
Persons who are directors, officers, agents or employees of Ultraceuticals (or their respective advertising and promotional agencies) or members of their respective immediate families or persons living in the same household are not eligible to enter.
(e) Time period for the contest: the contest will run from 22 May 2019 to 11:59pm 30 May 2019 or until such earlier time nominated by Ultraceuticals. We are not responsible for any changes to availability of the Instagram services that might interfere with the contest, including any changes to Instagram’s policies about competitions.
(f) How do you enter:
     (1) You need an Instagram account;
     (2) You submit entries by commenting once on the specified competition post on the Ultraceuticals official Instagram page, explaining what you love about the Ultraceuticals Ultra C10+ Firming Serum in 25 words or less.
(h) When will Ultraceuticals not accept an entry: 
     (1) Only entries that are submitted through Instagram during the contest period will be considered. The Instagram database clock will be the official timekeeper for this competition.
     (2) We can refuse to accept or disqualify entries if: 
(A) the entry and any tag on it includes inappropriate, offensive or otherwise derogatory language or information, or which we think violates these Rules, the terms of service and privacy policy of Instagram, or infringes, misappropriates or violates any rights of a third party including copyright, confidentiality or any right of privacy or publicity or is otherwise inappropriate for inclusion in the contest; 
(B) it does not comply with Instagram’s policies
(C) the entry does not meet the competition rules, or is incomplete or incomprehensible

(D) If we suspect or have been informed the entry contains in whole or in part, obscene, defamatory, libellous, threatening, pornographic, profane, lewd, violent, illegal, fraudulent, graphic or vulgar content, slander, nudity, violates any other party’s proprietary rights, promotes hatred, otherwise gives rise to a criminal offence or civil liability on the part of any person or entity, or that is otherwise unlawful or in contravention of applicable laws and regulations or is otherwise deemed by us, in our sole and absolute discretion, to be offensive or inappropriate or inconsistent with the spirit or theme of the contest or with the Ultraceuticals brand.
We can also request that Instagram remove such an entry. You also agree to promptly delete the comment on our request.
(i) How many winners are there: there is one winner at the end of the contest period, Ultraceuticals will select the winning entry and notify the winner direct messaging on Instagram. 
(j) How will the winning entry be chosen: Ultraceuticals will review the entries at the end of the contest period on the basis of whether the entries are eligible, and from the complying entries, will choose a winning entry on the basis of its creativity. This is a contest of skill, and chance plays no part in determining the winner. Ultraceuticals’ decision about entry eligibility, compliance or winning, is final. Ultraceuticals may decide that no entry wins. 
(k) What does a winning entry win:  
     (1) The winner will receive a prize pack that includes full sized Ultraceuticals products: Ultra C10+ Firming Serum, Ultra Dual Microfoliant, Ultra C Firming Eye Cream

    (2) You must accept the prize as is, and it cannot be exchanged for cash or combined with any other Ultraceuticals contest or offer. No rain checks will be provided. No refund or compensation of any costs or expenses incurred by you will be made and all expenses related to or incidental to receipt by you of the prize, including taxes, will be your responsibility. 
(l) When will the winner be notified: The winner will be notified within 30 hours after the contest period ends.  If we notify you that you are a winner of the contest, and you do not contact us within 48 hours, you forfeit your prize and an alternate winner may be selected. If you are the winner, you must redeem your prize by 31 January 2020 and if you do not do so completely by that date, any remaining balance will be forfeited.
(m) What can Ultraceuticals use the entries for: you agree that by submitting an entry to the contest you grant us a non-exclusive, worldwide, transferable, perpetual and irrevocable licence to use, copy and exploit the photographs for marketing and promotional purposes, including reproduction in social media, online, electronic, print, TV, cinematographic film and any other medium, for employee training and publicity purposes, and that this licence continues indefinitely and you cannot revoke it. You also consent to us using the photograph and caption together with other content (including other photographs, graphics, text), changing the colour and format and otherwise editing it so that we can use your entries for those purposes. 
(n) Contacting you and privacy: as a condition of entering the contest, you consent to us giving your name, address and other personally identifying information, and you also consent to the disclosure of your image, your caption and skin treatment information, to us, and by us to third parties, including Instagram, for the purpose of this contest, the uses set out in these terms and conditions and complying with applicable laws, regulations and codes. We will use that personal information in accordance with our privacy policy: https://www.ultraceuticals.com/privacy-policy/. Such third parties may use that information for their own purposes in accordance with their privacy policies and we do not have to ensure that they comply with Australian privacy requirements.
(o) Further documentation: we may ask you to sign further documentation to better reflect the consents and licences that you give to us under these rules and you agree to do that.
(p) Protecting Ultraceuticals: to the maximum extent permitted by law, you indemnify Ultraceuticals against all claims, demands, actions, causes of action, damages, liabilities, costs, losses and expenses without limitation, including as may be related to invasion of privacy, infringement of any person’s rights of publicity or personality, defamation, libel, slander or any other personal, moral or property rights in any way arising out of your participation in the contest, including use by us (or other persons permitted by these rules) of any photograph submitted by you as an entry to the contest. 
(q) Your rights: Nothing in these rules is intended to exclude, restrict or modify any right which you may have under any law (including the Australian Consumer Law (‘ACL’), any consumer guarantees relating to goods or services under the ACL and applicable New Zealand consumer legislation, including but not limited to the Consumer Guarantees Act 1993 and the Fair Trading Act 1986) which may not be excluded, restricted or modified by agreement (‘Your Consumer Rights’). Subject to Your Consumer Rights, to the maximum extent permitted by law, we (and Instagram) are not liable for any loss or damage however caused (including by negligence), suffered or incurred in connection with the promotion or the prize. To the maximum extent permitted by law, any condition or warranty which would be implied by law into these terms and conditions is excluded. These terms and conditions are governed by and will be construed in accordance with the law of New South Wales, Australia.
(r) Questions: if you have any questions about this contest, you can contact us at 1800 355 890 (Australia) or 0800 445 684 (New Zealand).

 


Win a professional treatment at your nearest Ultraceuticals clinic

Winners will be chosen by Ultraceuticals on a monthly basis from all customers who have created a Skin Profile through the Online Consultation. Professional treatment voucher will be of value as determined by Ultraceuticals. Offer available in Australia and New Zealand only. Prize cannot be swapped for cash or products. Not valid in conjunction with any other offer. Ultraceuticals reserve the right to change the prize offering at any point. 

$50 off your first Signature facial treatment with your first online order.

Offer available at specified clinics only. Voucher can only be redeemed once. Voucher is not transferrable or redeemable for cash. Treatments are subject to availability. Please present this voucher to redeem offer. Voucher valid for 3 months fromdateof online purchase. Valid on Prescription Facial Treatments only.  The cost of a Signature Facial exceeds the value of the voucher, and the voucher holder is required to pay the difference between the purchase price of the treatment and the value of the voucher. Offer not available with purchases made via or referred from davidjones.com.au. 

Treat yourself and win!

(a) Sponsor: This contest is sponsored and conducted by Ultraceuticals Pty Ltd ABN 55 080 758 201 (Ultraceuticals or Us, We).
(b) The rules: by entering this contest, you accept the terms and conditions of these rules and agree to be bound by them. The contest and these rules are subject to all applicable laws and regulations and codes of conduct, and are void where prohibited or restricted by law.
(c) Instagram not responsible: If you enter this competition, you completely release Instagram in relation to this competition, and you acknowledge that this competition is no way sponsored, endorsed or administered by or associated with Instagram.
(d) Who can enter: This contest is open only to individuals who:
     (1) are legal or permanent residents of Australia or New Zealand; and
     (2) are at least eighteen (18) years of age and have reached the age of majority in their country, state or territory of residence at the time of entry.
Persons who are directors, officers, agents or employees of Ultraceuticals (or their respective advertising and promotional agencies) or members of their respective immediate families or persons living in the same household are not eligible to enter.
(e) Time period for the contest: the contest will run from 1 May 2019 to 11:59pm 30 June 2019 or until such earlier time nominated by Ultraceuticals. We are not responsible for any changes to availability of the Instagram services that might interfere with the contest, including any changes to Instagram’s policies about competitions.
(f) How often can you enter: you can enter as many times as you like. Only entries posted on Instagram (not Instagram Stories) during the time period for the contest are eligible for the prize.
(g) How do you enter:
     (1) You need an Instagram account that is set to public;
     (2) You submit entries by posting a photo to Instagram:
(A) that shows you having an Ultraceuticals mask service in the  salon or treatment room, or shows your face wearing an Ultraceuticals mask product at home, showing the Ultraceuticals product tube or packaging in the photo;
(B) that has a caption that explains what you love about Ultraceuticals;
(C) that is tagged #ultraceuticalstreatyourself and @ultraceuticals and your salon and Ultraceuticals salon. We may choose to accept a technically incorrect hashtag or tagging of us at our discretion;
(D) that has not been retouched, altered, filtered, or photoshopped or otherwise tampered with after being taken;
(E) that you agree to being posted publicly on Instagram (together with the caption you have given it) and being used in accordance with the rules of this contest; and
(F) in which you own the copyright.
By submitting the entry, you warrant that your photo complies with these rules, and in particular that you own the copyright in the photo and that it is not retouched. You also warrant that any other person appearing or tagged in your photo has consented to the photo being posted publicly on Instagram in this way and being used in accordance with the rules of this contest.
(h) When will Ultraceuticals not accept an entry:
     (1) Only entries that are submitted through Instagram during the contest period will be considered. The Instagram database clock will be the official timekeeper for this competition.
     (2) We can refuse to accept or disqualify entries if:
(A) the entry and any tag on it includes inappropriate, offensive or otherwise derogatory language or information, or which we think violates these Rules, the terms of service and privacy policy of Instagram, or infringes, misappropriates or violates any rights of a third party including copyright, confidentiality or any right of privacy or publicity or is otherwise inappropriate for inclusion in the contest;
(B) it does not comply with Instagram’s policies, or which contains a visible logo, drawing, cartoon, phrase, trade mark or any third party materials other than an Ultraceuticals logo, or the logo of the entering salon or clinic;
(C) the tagged Ultraceuticals salon is in arrears on their account with Ultraceuticals when you enter;
(D) the entry does not meet the competition rules, or is incomplete or incomprehensible (for instance, it does not identify which Ultraceuticals products were used); or
(E) we suspect or have been informed that you are not the individual shown in the photograph, or that you are not using Ultraceuticals products or receiving an Ultraceuticals mask service  or if the entry contains in whole or in part, obscene, defamatory, libellous, threatening, pornographic, profane, lewd, violent, illegal, fraudulent, graphic or vulgar content, slander, nudity, violates any other party’s proprietary rights, promotes hatred, otherwise gives rise to a criminal offence or civil liability on the part of any person or entity, or that is otherwise unlawful or in contravention of applicable laws and regulations or is otherwise deemed by us, in our sole and absolute discretion, to be offensive or inappropriate or inconsistent with the spirit or theme of the contest or with the Ultraceuticals brand.
We can also request that Instagram remove such an entry. You also agree to promptly delete the post on our request.
(i) How many winners are there: there is one winner at the end of the contest period, Ultraceuticals will select the winning entry and notify the winner direct messaging on Instagram.
(j) How will the winning entry be chosen: Ultraceuticals will review the entries at the end of the contest period on the basis of whether the entries are eligible, and from the complying entries, will choose a winning entry on the basis of its creativity. This is a contest of skill, and chance plays no part in determining the winner. Ultraceuticals’ decision about entry eligibility, compliance or winning, is final. Ultraceuticals may decide that no entry wins.
(k) What does a winning entry win: 
     (1) The winner will receive $1000 to spend on Ultraceuticals treatments and products at the tagged salon up until 31 January 2020. The tagged salon will receive $500 in co-op or a salon event to be redeemed by 31 January 2020. The tagged therapist will receive a $250 visa gift card to be redeemed by 31 January 2020.
     (2) You must accept the prize as is, and it cannot be exchanged for cash or combined with any other Ultraceuticals contest or offer. No rain checks will be provided. No refund or compensation of any costs or expenses incurred by you, or your client, will be made and all expenses related to or incidental to receipt by you or your client of the prize, including taxes, will be your responsibility.
(l) When will the winner be notified: The winner will be notified within 30 after the contest period ends.  If we notify you that you are a winner of the contest, and you do not contact us within 48 hours, you forfeit your prize and an alternate winner may be selected. If you are the winner, you must redeem your prize by 31 January 2020 and if you do not do so completely by that date, any remaining balance will be forfeited.
(m) What can Ultraceuticals use the entries for: you agree that by submitting an entry to the contest you grant us a non-exclusive, worldwide, transferable, perpetual and irrevocable licence to use, copy and exploit the photographs for marketing and promotional purposes, including reproduction in social media, online, electronic, print, TV, cinematographic film and any other medium, for employee training and publicity purposes, and that this licence continues indefinitely and you cannot revoke it. You also consent to us using the photograph and caption together with other content (including other photographs, graphics, text), changing the colour and format and otherwise editing it so that we can use your entries for those purposes.
(n) Contacting you and privacy: as a condition of entering the contest, you consent to us giving your name, address and other personally identifying information, and you also consent to the disclosure of your image, your caption and skin treatment information, to us, and by us to third parties, including Instagram, for the purpose of this contest, the uses set out in these terms and conditions and complying with applicable laws, regulations and codes. We will use that personal information in accordance with our privacy policy: https://www.ultraceuticals.com/privacy-policy/. Such third parties may use that information for their own purposes in accordance with their privacy policies and we do not have to ensure that they comply with Australian privacy requirements.
(o) Further documentation: we may ask you to sign further documentation to better reflect the consents and licences that you give to us under these rules and you agree to do that.
(p) Protecting Ultraceuticals: to the maximum extent permitted by law, you indemnify Ultraceuticals against all claims, demands, actions, causes of action, damages, liabilities, costs, losses and expenses without limitation, including as may be related to invasion of privacy, infringement of any person’s rights of publicity or personality, defamation, libel, slander or any other personal, moral or property rights in any way arising out of your participation in the contest, including use by us (or other persons permitted by these rules) of any photograph submitted by you as an entry to the contest.
(q) Your rights: Nothing in these rules is intended to exclude, restrict or modify any right which you may have under any law (including the Australian Consumer Law (‘ACL’), any consumer guarantees relating to goods or services under the ACL and applicable New Zealand consumer legislation, including but not limited to the Consumer Guarantees Act 1993 and the Fair Trading Act 1986) which may not be excluded, restricted or modified by agreement (‘Your Consumer Rights’). Subject to Your Consumer Rights, to the maximum extent permitted by law, we (and Instagram) are not liable for any loss or damage however caused (including by negligence), suffered or incurred in connection with the promotion or the prize. To the maximum extent permitted by law, any condition or warranty which would be implied by law into these terms and conditions is excluded. These terms and conditions are governed by and will be construed in accordance with the law of New South Wales, Australia.
(r) Questions: if you have any questions about this contest, you can contact us at 1800 355 890 (Australia) or 0800 445 684 (New Zealand).

Summer Trio Offer - ENDED

Products must be from the Ultra Protective Daily Moisturiser Range, Sunactive Range or the Ultra Protective Antioxidant Complex. Offer available from 17 December 2018 while stocks last. 

Win an Eye Trio Set - March 2019 -ENDED

1. No purchase necessary to enter the competition.

2. This competition is open to those aged 14 years or over. Employees of Promoter, in any way involved in the development, production, or distribution of this competition, as well as the immediate family (spouse, parents, siblings, children) and household members of each such employee and/or authors, are not eligible to participate in the Promotion.

3. This competition will commence at 11:00 AEST on 8TH March 2019 and all entries must be received by 23:59 AEST on 14th March 2019. The Promoter accepts no responsibility for any entries that are incomplete, illegible, corrupted or fail to reach the Promoter by the relevant closing date for any reason.
4. Entrants may submit as many entries as they wish but no entrant may win more than one prize. Each product review left counts as one entry.
5. To enter, entrants must leave a product review on the Ultraceuticals website. So that Ultraceuticals can contact them as the winner, entrants must sign in to their Ultraceuticals.com account, or create an account. 
6. The winner will be picked randomly from the entries by Ultraceuticals PTY LTD. The Promoter’s decision is final. No correspondence will be entered into.
7. The prize for the winner is to win one of two Rejuvenating or Refining Eye Trios.
8. The prizes are non-transferrable and no cash alternative will be offered.
9. Prizes are subject to availability. In the event of unforeseen circumstances, the Promoter reserves the right (a) to substitute alternative prizes of equivalent or greater value and (b) in exceptional circumstances to amend or foreclose the promotion without notice. No correspondence will be entered into.
10. The winner will be notified via direct message by 31st March 2019. The winner must claim their prize within 30 days of the Promoter sending notification. If the prize is unclaimed after this time, it will lapse and the Promoter reserves the right to offer the unclaimed prize to a substitute winner selected in accordance with these rules.
11. To obtain details of the winner please email digital@ultraceuticals.com.au stating the name of the competition in the subject heading 4 weeks after the closing date.
12. The Promoter will use any data submitted by entrants only for the purposes of running the competition, unless otherwise stated in the entry details. By entering this competition, all entrants consent to the use of their personal data by the Promoter for the purposes of the administration of this competition and any other purposes to which the entrant has consented.
13. By entering the competition each entrant agrees to be bound by these terms and conditions.
14. The Promoter is Ultraceuticals Pty Ltd, Level 4, 436- 484 Victoria Road, Gladesville NSW 2111.
15. The competition is in no way sponsored by, endorsed by or associated with Instagram.

Win Your Wishlist - November 2018 - ENDED

1. No purchase necessary to enter the competition.
2. This competition is open to those aged 14 years or over. Employees of Promoter, in any way involved in the development, production, or distribution of this competition, as well as the immediate family (spouse, parents, siblings, children) and household members of each such employee and/or authors, are not eligible to participate in the Promotion.
3. This competition will commence at 11:00 AEST on 24th October 2018 and all entries must be received by 23:59 AEST on 15th December 2018. The Promoter accepts no responsibility for any entries that are incomplete, illegible, corrupted or fail to reach the Promoter by the relevant closing date for any reason.
4. Entrants may submit as many entries as they wish but no entrant may win more than one prize.
5. To enter, entrants must share a wishlist created on Ultraceuticals.com via email.
6. The winner will be picked randomly from the entries by Ultraceuticals PTY LTD. The Promoter’s decision is final. No correspondence will be entered into.
7. The prize for the winner is the products selected on the winning entrant's wishlist, up to the value of $500 RRP.
8. The prizes are non-transferrable and no cash alternative will be offered.
9. Prizes are subject to availability. In the event of unforeseen circumstances, the Promoter reserves the right (a) to substitute alternative prizes of equivalent or greater value and (b) in exceptional circumstances to amend or foreclose the promotion without notice. No correspondence will be entered into.
10. The winner will be notified via direct message by 20th December 2018. The winner must claim their prize within 30 days of the Promoter sending notification. If the prize is unclaimed after this time, it will lapse and the Promoter reserves the right to offer the unclaimed prize to a substitute winner selected in accordance with these rules.
11. To obtain details of the winner please email digital@ultraceuticals.com.au stating the name of the competition in the subject heading 4 weeks after the closing date.
12. The Promoter will use any data submitted by entrants only for the purposes of running the competition, unless otherwise stated in the entry details. By entering this competition, all entrants consent to the use of their personal data by the Promoter for the purposes of the administration of this competition and any other purposes to which the entrant has consented.
14. By entering the competition each entrant agrees to be bound by these terms and conditions.
15. The Promoter is Ultraceuticals Pty Ltd, Level 4, 436- 484 Victoria Road, Gladesville NSW 211.
16. This competition is open to customers based in all countries which we ship to from the Ultraceuticals Australia website. 

CONTACT US 

If you have any questions relating to these T&Cs our about our site, please contact us by emailing digital@ultraceuticals.com.au.

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