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FAQ

Our most frequently asked questions. What can we help you with? 

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Are all of the products in the Ultraceuticals Range safe to use when pregnant or breastfeeding?
All ingredients in our products are used in compliance with Australian Government laws and regulations governing cosmetic ingredients. However, if you are concerned about using any of our products, in particular the Vitamin A range, during your pregnancy or while breastfeeding, we recommend you to consult your physician. Please note that all our ingredient lists are available on our website.
What is the Ultraceuticals difference?
Ultraceuticals is Australia's leading cosmeceutical brand, providing consumers with products scientifically tested to deliver real, visible results. We use proven, effective levels of potent ingredients to ensure optimum performance within the skin. Our products are clinically trialled through panel tests to ensure efficacy. Ultraceuticals is proudly Australian made and owned. Our formulas have been developed to target skin concerns that are a result of one of the harshest climates in the world. The range is a popular in salon choice amongst many skin technicians and clinic owners.
Does Ultraceuticals conduct any product testing on animals?
No, Ultraceuticals is proudly certified cruelty free with the organisation Choose Cruelty Free. Look for the globally recognised stamp on Ultraceuticals products.

Ultraceuticals conducts internal clinical trials on willing human participants. If you are based in Sydney and would like to participate in our future product trials please contact us.
What does the term ‘Cosmeceutical’ mean?
The difference between a ‘cosmetic’ product and a ‘cosmeceutical’ is that cosmetic products contain low levels of potent ingredients (or no potent ingredients at all), while cosmeceuticals contain higher levels of potent ingredients, and often combine several powerful ingredients together. A cosmetic product may maintain the condition of your skin by providing temporary results. Cosmeceutical formulations have the ability to bring about visible changes to the skin when used as directed and with the right advice of one of our trained skin technicians. Ultraceuticals is a true cosmeceutical.
Where can I purchase Ultraceuticals?
We recommend visiting a trained Ultraceuticals skincare professional for a thorough skin diagnosis before purchasing and using our products. Ultraceuticals is stocked in leading salons, clinics and spas as well as selected David Jones stores across Australia and New Zealand. Find your nearest stockist hereIf this is not convenient for you, you can also book an online Skype consultation with an Ultraceuticals skin expert here. Ultraceuticals is distributed internationally in Hong Kong, Russia and Greece. We ship to most other countries worldwide wide from our website. 

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