Please read these T&Cs carefully before using this site. For the avoidance of doubt, you do not need to create an account to be bound by these T&Cs. Your very use of this site constitutes your agreement to these T&Cs. If you do not agree to any of the provisions contained in these T&Cs, you should not use this site. We may change these T&Cs at any time without notifying you. By continuing to use this site, you agree to the amended T&Cs.
You must not:
- Use the site for anything that is illegal or infringes someone else’s rights.
- Post or send any material via the site which harms anyone else or use the site to send unsolicited messages.
- In any way tamper with the site or transmit any viruses via the site.
- Link to this site or any part of this site in a way that damages or takes advantage of our reputation, including but not limited to:
(a) in a way to suggest or imply that you have any kind of association or affiliation with us, or approval or endorsement from us when there is none; or
(b) in a way that is illegal, unfair or misleading.
We do not warrant that the site will be available at all times or without disruption or that the website or the website serverarefree of viruses or any other harmful components.
APPLICABLE LAW AND JURISDICTION
Ultraceuticals in incorporated in, and operates from, New Zealand. All purchases are subject to the laws of New Zealand. By using this site, you submit to the jurisdiction of the courts of New Zealand and agree that any legal action will only be commenced in these forums.
All prices and availability of the products listed on the site are subject to change without notice. All prices and fees listed on the site are in New Zealand Dollars (NZD). If for any reason a price listed on the site is incorrect, whether due to an error by us, information received from a supplier or for any other reason, we have the right to refuse or cancel any order made at the incorrect price, even if the order has been successfully submitted and payment has been made. In the event that payment has been made for the purchase and the order has been cancelled, we will refund the full amount of the incorrect price paid within a reasonable period of time.
Products purchased from our site are for personal use only and must not be resold without our express consent. By purchasing products from our site, you agree that you will not resell any products, including any part of a product. We reserve the right, with or without notice, to cancel or reduce the quantity of any order to be filled or products or services to be provided to you that we believe, in our sole discretion, may result in the violation of our T&Cs.
To place orders and access some features of the site, you must register an account with us. To register an account, you must:
(a) give us accurate and current personal information including your name, address, and a valid email address; and
(b) be at least 18 years old and have the capacity to enter into a legally binding agreement with us.
PAYMENT & ORDER CONFIRMATION
Ultraceuticals is under no obligation to ship any goods ordered until payment for those goods has been received in full. In the event that requested goods are unavailable, Ultraceuticals may cancel the transaction and provide a full refund. All orders placed are an offer of purchase and are subject to acceptance by Ultraceuticals. If an order is not accepted, a full refund will occur at the earliest possible convenience. Ultraceuticals reserves the right to refuse an offer for any reason, and to refuse any order that it reasonably believes is for the purpose of resale. All prices listed are inclusive of any applicable goods and services tax.
CONCLUSION OF TRANSACTION
The agreement for sale is concluded only when the goods are handed over to the designated carrier.
INTERNATIONAL CUSTOMS CHARGES/RESTRICTIONS OF SALE
Orders to New Zealand shipping addresses are shipped from our New Zealand warehouse, so no custom charges will not apply. Ultraceuticals is not responsible for custom charges for orders outside of New Zealand. Restrictions resulting from the importation of certain goods vary from country to country. The purchaser remains responsible for all such charges and fees incurred.
LOST OR DAMAGED GOODS
If your order is lost or damaged in transit, please contact us so that we may assist you. Wherever possible, we will work with the courier in an attempt to resolve your issue.
It is always important to use products as directed on the label. In the unlikely event that your skin becomes irritated or shows signs of an allergic reaction, please stop using the product immediately and contact us on 1800 355 890 to speak to one of our skin therapists. If our skin therapist identifies that the product purchased caused a skin reaction, we will exchange the item for another product.
REVIEWS/CONTENT POSTED ON OUR PLATFORMS
By submitting a rating or review to Ultraceuticals or by posting any content (including, but not limited to, communications, comments, texts, photographs, videos, sound, music, graphics, suggestions, ideas, reviews, ratings, code or any other data or materials, collectively referred to as “Content”) on our website or any of our social media platforms (including, but not limited to, Facebook, Instagram, Twitter or YouTube), you agree to be bound by these T&Cs. Please do not submit any content if you do not fully agree with these T&Cs.
By submitting any Content to Ultraceuticals, or posting on our website or social media platforms, you represent and warrant that:
you are the sole author and owner of the intellectual property rights thereto;
all “moral rights” that you may have in such content have been voluntarily waived by you;
all Content that you post is accurate;
you are at least 13 years old; and
use of the Content you supply does not violate these T&Cs and will not cause injury to any person or entity.
You further agree and warrant that you shall not submit any Content:
that is known by you to be false, inaccurate or misleading;
that infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
that is, or may reasonably be considered to be, defamatory, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
for which you were compensated or granted any consideration by any third party;
that includes any information that references other websites, addresses, email addresses, contact information or phone numbers; or
that contains any computer viruses, worms or other potentially damaging computer programs or files.
To the maximum extent permitted by law, you agree to indemnify and hold Ultraceuticals (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers) harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable legal fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.
For any content that you submit, you grant Ultraceuticals a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such Content and/or incorporate such Content into any form, medium or technology throughout the world without compensation to you.
All Content that you submit may be used at Ultraceuticals’ sole discretion. We reserve the right to change, condense or delete any content on our website or social media platforms that we deem, in our sole discretion, to violate any provision of these T&Cs. Ultraceuticals does not guarantee that you will have any recourse through Ultraceuticals to edit or delete any Content you have submitted. Ultraceuticals reserves the right to remove or to refuse to post any submission for any reason. You acknowledge that you, and not Ultraceuticals, are solely responsible for the contents of the submitted Content (whether edited by us or not). None of the Content that you submit shall be subject to any obligation of confidence on the part of Ultraceuticals, its agents, subsidiaries, affiliates, partners or third partyservice providers and their respective directors, officers and employees.
THIRD PARTY LINKS
This site may contain links to other websites from time to time, which we do not control. Ultraceuticals is not responsible for the content of those websites. Although we would typically approve of the content contained in those websites, we do not endorse, provide any warranty or take any responsibility for any aspect of those websites or their content. The links to those websites are provided for convenience only and may not remain current. You use them entirely at your own risk.
ADVICE AND INFORMATION
The advice and information contained within this siteisof a general nature and is not intended to constitute or replace professional advice for individual or specific conditions. Whist we make every effort to ensure that the information contained within this site is correct, we take no responsibility for any loss or damage arising from its use.
LIMITATION OF LIABILITY
You agree that to the maximum extent permitted by law we will not be liable to you for any loss or damage in connection with any goods or services we provide to you including your use of this site and the products you order on this site. To the maximum extent permitted by law, and except to the extent you are entitled to remedies which cannot be excluded or limited under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986, you hereby release and forever waive all claims that you may have against us or our officers, directors, employees, or agents for any loss or damage you may sustain in connection with your use of this site and the products you order on this site.
We rely on you to comply with these T&Cs. To the maximum extent permitted by the law, you agree to indemnify us for all losses, expenses, damages and costs, including legal fees, resulting from any violation of these T&Cs. You also agree to indemnify us from and against all actions, claims, suits, demands, damages, liabilities, costs or expenses arising out of your use of this site.
Ultraceuticals, unless otherwise stated, owns (or has a licence to use) all content on this site and in any of our e-newsletters, including trademarks, text, icons, audio and graphics, which are protected by copyright law. You must not publish, distribute, extract, re-utilise or reproduce any material contained either on this site or in any of our e-newsletters without our prior written permission. Content that we posttoFacebook or Instagram may be shared without our prior consent, but it must not be modified or altered in any way. You acknowledge that any breach by you of this paragraph may cause damage to us which cannot adequately be remedied by damages and that if you breach or act in a way which threatens to breach this paragraph, we may seek injunctive relief against you.
SHIPPING & DELIVERY POLICY
Please see our Shipping & Delivery Policy here: http://www.ultraceuticals.com/shipping/
Lunar New Year – Limited Edition Gift SPF 50– January 2022
Celebrate with our top-selling Ultra UV Protective Daily Moisturiser SPF 50 (Hydrating or Mattifying) 100mL in a special gift box.
While stocks last. For a limited time only.
Energised for Summer – January 2022
Purchase 2 products and receive a free Ultra Energising Mask 25mL valued at AU $27 | NZ $31. To redeem, enter code ENERGISE. While stocks last. For a limited time only. Not in conjunction with any other offer.
Your Summer Gift (Bonus beach towel) - December 2021 - SOLD OUT
Receive a BONUS beach towel when you purchase 2 Ultraceuticals products, one being an SPF 50 Sunscreen. To redeem enter code SUMMERNZ to the cart. While stocks last. 1 per customer. Not in conjunction with any other offer.
Black Friday – Hydration Boost – November 2021 - SOLD OUT
Shop our limited edition Hydration Boost duo set for a limited time only. While stocks last. 1 per customer. Not in conjunction with any other offer.
Larger Size Cleansers – November 2021
Saving calculated vs per ml cost saving compared to standard retail size. Valued by Ultraceuticals. Available while stock lasts.
Smooth & Glow - August 2021- soldout
*Choice of Ultra Gentle Exfoliating Gel 200mL or Ultra Dual Microfoliant 75mL only. While stocks last. For a limited time only. Not to be used with any other offer. One half price Ultra Gentle Exfoliating Gel 200mL or Ultra Dual Microfoliant 75mL per customer. Products must be purchased in one transaction. Enter code SMOOTH to redeem online.
Eye-Dration July 2021- soldout
Purchase any 3 full sized Ultraceuticals products and receive a FREE Ultra Moisturiser Eye Cream 15ml (valued at AU$59 / NZS$65) when you enter promo code EYES in the cart. While stocks last. Not to be used with any other offer. One BONUS Ultra Moisturiser Eye Cream per customer. Products must be purchased in one transaction.
Limited Edition Sizes - June 2021- soldout
Saving calculated vs per ml cost saving compared to standard retail size. Valued by Ultraceuticals. Available while stocks last.
Purchase any 2 products and receive a BONUS Ultra Hydrating Skin Mist 45mL. To redeem via our website, enter code ONTHEGO at the shopping cart. In one transaction. One per customer. Not to be used with any other offer.
Free NEW Ultra Hydrating Skin Mist Offer - soldout
Purchase the NEW Ultra Hydrating Skin Mist 150mL for half price when you purchase any 2 Ultraceuticals products. In one transaction. One half price Ultra Hydrating Skin Mist per customer. Available while stocks last. Not to be used in conjunction with any other offer. To redeem online, enter promo code MISTAU (For Australia) or MISTNZ (For New Zealand) into the promo code section in the shopping cart page.
RVR90 Skin Challenge + Online Offer - SOLD OUT
From the RVR90 Category page, purchase 1 Cleanser, 1 Corrective Serum and 1 Moisturiser of your choice to be eligible to receive either the Hydrating or Mattifying Ultra UV Protective Daily Moisturiser SPF30 (valued at AUD$84) for free. In one transaction. One Ultra UV Protective Daily Moisturiser SPF30 per customer. Not to be used with any other offer. Available while stocks last. To redeem online, enter promo code RVR90 in the shopping cart page (not checkout). Once the promo code has been entered, a pop-up will appear which will allow you to select either the Hydrating or Mattifying formula. Once selected the promo item will then be added to the cart. Promo code must be entered correctly in order to redeem the promotion.
$50 off your first Signature facial treatment with your first online order.
Offer available at specified clinics only. Voucher can only be redeemed once. Voucher is not transferrable or redeemable for cash. Treatments are subject to availability. Please present this voucher to redeem offer. Voucher valid for 3 months from date of online purchase. Valid on Prescription Facial Treatments only. The cost of a Signature Facial exceeds the value of the voucher, and the voucher holder is required to pay the difference between the purchase price of the treatment and the value of the voucher. Offer not available with purchases made via or referred from davidjones.com.au.
If you have any questions relating to these T&Cs our about our site, please contact us by emailing firstname.lastname@example.org.